Job Description
Customer Service (Logistics Analyst)
Responsibilities:
- EDI SAP Management – Integration/analysis of customer EDI
- SAP Logistics Management – VL06G shipment posting – COGI clearance & analysis
- Customer Account Management – which includes the following:
- Customer status report (daily Red Table) – stock vs customer demand shortage management
- Container management – ensure empty containers available for production
- Customer contact – daily liaison with customers (potentially out of hours)
- SAP / Paperwork & label collation
- Management of customer web-based ordering systems
- ASN management – ensure ASN set accurate & on time
- Cross-training to cover all customer accounts – Nissan / BMW / Toyota / Adient / JLR / GA Huyton
- Aftermarket account management – which includes:
- Material Planning using SAP – order all aftermarket components
- Portfolio management – ensure correct lead-time / MOQ is ordered
- Customer contact – daily liaison with customers (potentially out of hours)
- Cycle Count – ensure daily / weekly cycle counts are completed & full analysis of counts
- Special Transport – Management of special transports in line with KPI / budget conditions
- End of Year stock count – contracted to complete end of year stock count during a weekend in December.
About You:
- Knowledge of SAP / MRP systems is essential. However, we would consider an experience with similar software.
- Logistics and Inventory Control experience is necessary, preferably in automotive/ Tier 1 Automotive
- Experience in dealing with highly demanding customers and in a high-pressure environment
- Computer literate on Microsoft Office is essential
Job Application:
If you would like to be considered for this role, please apply to send a copy of your full CV – or call us now.
Whilst this position may not be of interest to you or suit your skills and experience, please don’t hesitate to get in contact with a member of the team at Willcox Matthews to understand how we can support you.
We receive a large number of applications for all of our positions – Therefore, if you have not received a response within 10 working days, your application has unfortunately been unsuccessful on this occasion.
Candidates must be eligible to work and live in the UK