Logistics Customer Service Manager

Job Reference: WM – 2601

Location: Liverpool

Salary: £32,000 - £33,000

Job Type: Permanent

Job Description

Logistics Customer Service Manager – Job Summary:

We’re supporting our client, a leading automotive manufacturer based in Liverpool, who are looking for a Logistics Customer Service Manager to join their growing team. The successful Logistics Customer Service Manager will have experience of planning, scheduling and internal and external stakeholder relationships.

Salary:                         £32,000 – £33,000

Benefits:                      To be discussed at interview

Job Type:                    Permanent

Location:                     Liverpool

Job Start date:            ASAP

Responsibilities:

  • To support the Logistics Department by ensuring all customer requirements and supplier demands are integrated accurately and fully.
  • Responsible for supply of production materials into the production area and management of semi-finished and finished materials to the customers.
  • Customer relationship.
  • Customer Demand (EDI) Consistency & Integration.
  • Demand variation analysis and Projected Stock.
  • Monthly S&OP Proposal & weekly follow up.
  • Weekly MPS Definition.
  • Production follow-up: Adherence to Plan follow up.
  • Finished Goods Stock right sizing.
  • FG Shipments definition & Transport Scheme update.
  • Delivery Performance follow-up.
  • Customer B2B Portal.
  • Finished goods Packaging tracking (stock level, follow up).
  • Access customer portal to strategies aftermarket production plan.
  • Raise PO for supply chain and transportation.
  • Managing customer schedule agreements.
  • Raise and process sales orders for multiple business streams.
  • Key stakeholder in engineering change.
  • Liaise with central planning to understand and minimise risks to production.
  • Run error reports to ensure minimal interruption to production.

Job Application:

If you would like to be considered for this role, please apply with your full CV – or call us now. Whilst this position may not be of interest to you or suit your skills and experience, please don’t hesitate to get in contact with a member of the team at Willcox Matthews to understand how we can support you.

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Candidates must be eligible to work and live in the UK