Job Description
Salary: $80,000 – $110,000
Benefits: To be discussed at interview
Job Type: Direct Hire
Location: Jamestown NC
Job Start date: ASAP
Shift Pattern: Days
We’re supporting our client, a leading manufacturer based in Jamestown, North Carolina who are looking for a Quality Assurance Manager to join their growing team. The successful Quality Assurance Manager will have proven quality management experience in a manufacturing/ metalworking environment (stamping, fabrication, welding, machining).
Job Summary:
As a Quality Assurance Manager, you’ll be responsible for overseeing the entire quality management system and leadership of a team of quality control technicians, focusing on detection of mistakes and defects in manufacturing products. You’ll develop procedures and tests to identify any irregularities and errors in the output, and ensure internal standards, customer specifications, and regulatory requirements are met, driving quality culture and continuous improvement across production.
Responsibilities:
- System Management: Establish, maintain, and enforce quality policies, procedures, and the Quality Management System (QMS), often aligning with standards like ISO 9001, IATF, or VDA.
- Inspection & Testing: Plan and oversee incoming, in-process, and final inspections, including weld inspections, NDT, dimensional checks (CMM), and calibration of precision tools.
- Team Leadership: Supervise, train, and develop the QA team (inspectors, engineers), conduct performance evaluations, and foster a quality-focused environment.
- Process Improvement: Implement corrective and preventive actions, conduct root cause analysis, and lead initiatives using tools like FMEA, SPC, and Control Plans.
- Documentation & Reporting: Manage internal and external quality records, certifications (material certs, C of C), process documentation, and report on key quality metrics (scrap, downtime, cost of quality).
- Customer & Supplier Relations: Serve as a key contact for all customer quality requirements (e.g., customer quality manual management, audits, and complaints), Conduct vendor surveys, manage supplier quality and audits.
- Compliance: Ensure adherence to industry-specific requirements (e.g., welding codes, automotive standards) and manage audits.
About You:
- Experience: While no particular credentialed degree is required, proven quality management experience in a manufacturing/metalworking environment (stamping, fabrication, welding, machining) is a must.
- Technical Skills: Proficiency with APQP components such as PFMEA, Control Plans, SPC, PPAP, MSA, NDT methods, and relevant software. The ability to use and maintain quality control equipment (e.g., CMM, optical comparator, calipers, and gauges).
- Soft Skills: Strong leadership, problem-solving, analytical, communication, and organizational skills. Must have discipline to make sure tasks are completed on schedule and as required by company policy or customer requirements. Diplomacy in dealing with customers and staff in difficult situations when quality issues arise.
Job Application:
If you would like to be considered for this role, please apply with your full Resume – or call us now. Whilst this position may not be of interest to you or suit your skills and experience, please don’t hesitate to get in contact with a member of the team at Willcox Matthews to understand how we can support you.
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Candidates must be eligible to work and live in the USA