Job Description
Field Service Technician – Job Summary:
We’re supporting our client, a leading provider of inspection systems based in Branford, CT who are looking for a Field Service Technician to join their growing team. The successful Field Service Technician will have 3-5 years related experience in the installation, commissioning a start up of equipment.
Salary: $75,000 – $85,000 + Benefits
Job Type: Permanent
Location: Branford, CT
Job Start date: ASAP
Responsibilities for Field Service Technician:
- Carry out regular maintenance and calibration (both electrical and mechanical)
- Trouble-Shoot in the form of fault finding
- Carry out repairs and modifications
- Support for remote operations such as off-site support
- Regular safeguarding of system data / parameters
- Support for customer acceptances in Switzerland as well as for the installation and commissioning of the machines at the customer’s site
- Proactive customer advice for possible service or retrofit options
- Follow prescribed and standard safety regulations
- Prepare service reports documenting activities
- Suggest/recommend spare parts / corrective actions
- Complete drug, alcohol, and safety testing per individual client requirements
- Keep accurate records
About You:
- Solid electrical or technical basic training
- Further training in the field of electrical engineering is an advantage
- Knowledge of GMP and qualification would be an advantage
- Confident personality with a competent demeanor
- Good comprehension, technical understanding and manual dexterity
- Current and/or recent experience as a traveling field service engineer/service technician
- Ability to read and interpret drawings, diagrams, schematics, and machine specifications
- Excellent customer service skills, self-motivated, able to work independently and respond to emergency situations, well organized
- Must have a valid driver’s license, current passport, and a clean motor vehicle record
- Must be up to date with an approved Covid-19 vaccine (Pfizer, Moderna, or J&J)
- Availability for substantial travel
Competencies:
- Excellent verbal and written communication skills
- Strong organization skills with an attention to detail
- Self-motivated with maturity to self-manage and work independently
- Strong decision-making skills
- Ability to effectively respond to emergency situations
- Ability to understand the technical context
Education and/or Experience:
- Mechanical, Electrical or Mechatronics Technology Associate Degree,
- Technical degree or certification in mechanical work, mechanical repair, or similar field
- Minimum of three to five (3-5) years related experience and/or training; or equivalent combination of education and industry experience.
Benefits:
- Generous PTO plan
- Comprehensive medical and dental (company pays 83% of the premium for employee and eligible dependents)
- Company-paid short term and long-term disability plans, life insurance and AD&D plans
- Voluntary vision plan
- Voluntary life and dependent life plans
- 401k retirement plan with a 4% company match
Job Application:
If you would like to be considered for this role, please apply with your full Resume – or call us now. Whilst this position may not be of interest to you or suit your skills and experience, please don’t hesitate to get in contact with a member of the team at Willcox Matthews to understand how we can support you.
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We take your application seriously and we make every effort to respond to all applicants.
Candidates must be eligible to work and live in the USA.