Job Description
Salary: $Excellent
Benefits: To be discussed at interview
Job Type: Direct Hire
Location: West Hartford CT
Job Start date: ASAP
Shift Pattern: 1st Shift
We’re supporting our client, a leading aerospace manufacturer based in West Hartford, Connecticut who are looking for a Quality Engineer to join their growing team. The successful Quality Engineer will have quality experience in manufacturing, as well as experience with MRB, RMA, RCCA and Gage R&R.
Job Summary:
As a Quality Engineer, you’ll be responsible for ensuring products and processes meet customer, statutory, regulatory, and internal quality requirements. A primary focus of this role is the investigation and disposition of customer RMAs, development of robust Root Cause and Corrective Action (RCCA) responses, and prevention of recurrence through systemic improvement. This position works cross-functionally with Engineering, Manufacturing, Supply Chain, and Customers to drive continuous improvement, protect the customer, and strengthen the Quality Management System (QMS).
Responsibilities:
- Lead investigation of customer RMAs and internal nonconformances, including hands-on inspection and failure analysis.
- Support and participate in MRB activities and disposition of nonconforming material.
- Develop, implement, and verify effective RCCA using structured problem-solving tools.
- Prepare and submit customer-facing RCCA reports.
- Track corrective actions and verify effectiveness.
- Interpret customer drawings, specifications, and contract requirements.
- Create ballooned drawings and AS9102 First Article Inspection Reports.
- Support PPAP and customer approval processes.
- Define in-process inspection points and SPC plans.
- Ensure compliance with AS9100 / AS 13100.
- Maintain quality documentation and specifications.
- Support audits and corrective action follow-up.
- Support supplier quality and corrective actions.
- Collaborate with Engineering, Manufacturing, and Supply Chain.
- Analyze quality data and trends.
- Perform gage studies and support metrology.
- Participate in Lean and continuous improvement initiatives.
About You:
- Bachelor’s degree in Engineering or equivalent experience.
- 3–5+ years quality experience in manufacturing.
- AS9100 / AS13100 knowledge.
- Experience with MRB, RMA, RCCA, Gage R&R
- Drawing and GD&T interpretation.
- Strong communication and organizational skills.
- Aerospace manufacturing experience is preferred.
- AS9102 FAIR experience is preferred.
- SPC, PPAP, PFMEA knowledge is preferred.
- Lean / Six Sigma familiarity is preferred.
Job Application:
If you would like to be considered for this role, please apply with your full Resume – or call us now. Whilst this position may not be of interest to you or suit your skills and experience, please don’t hesitate to get in contact with a member of the team at Willcox Matthews to understand how we can support you.
Willcox Matthews Recruitment Ltd acts an employment business for permanent and contract roles. By completing the application process, you agree to the terms outlined in our Privacy Notice and that Willcox Matthews Ltd may contact you in connection with your application in relation to Willcox Matthews providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.
We take your application seriously and we make every effort to respond to all applicants.
Candidates must be eligible to work and live in the USA